Careers with Velociterra

Welcome to Velociterra – a dynamic, innovative company that is revolutionizing the promotional products manufacturing industry. We are always on the lookout for talented individuals who are passionate about making a real impact.

Our commitment to excellence has enabled us to become a leader in our industry and we are proud to have been recognized by top organizations and publications for our creative, customized products.

Our Company

At Velociterra, we understand that a company is only as strong as its employees. That’s why we prioritize creating a positive, dynamic, and inclusive culture that fosters collaboration, innovation, and personal growth. Our team is made up of individuals with diverse backgrounds, skills and perspectives, working together to drive our success in promotional products manufacturing.

We also believe in giving back to our community and promoting sustainability. We have partnered with various non-profit organizations and initiatives to support and give back to those in need. Our commitment to social responsibility is at the core of our company values.

Our Values

At Velociterra, we live and breathe our values. They guide our actions and decisions, and shape our company culture.

Collaboration: We believe that great things are achieved through teamwork. We place a strong emphasis on open communication, trust, and support within our team.

Integrity: We hold ourselves to the highest ethical standards in all aspects of our business. We are transparent, honest, and accountable in everything we do.

Passion: We are passionate about our work and serving our customers’ needs. We’re driven to deliver excellence in everything we do. We encourage our employees to pursue their passions and bring their unique strengths to the table.

Why Work at Velociterra

We know that our success is only possible because of our incredible team. That’s why we do everything we can to create an environment where our employees can thrive and reach their full potential.

At Velociterra, you will have the opportunity to work on exciting projects, use cutting-edge technologies, and be mentored by experienced industry professionals. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

We are committed to diversity and inclusion and strive to create an equal and inclusive workplace for all. We value our employees and believe in recognizing and rewarding their hard work and dedication.

Equal Opportunity Employer

Velociterra is committed to a diverse and inclusive workplace. Velociterra is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Current Job Openings

Are you ready to join our team? Take a look at our current job openings and discover the exciting opportunities we have for you.

Join us and be a part of a fast-paced, dynamic team that is shaping the future of promotional product manufacturing. Apply now and start your journey with Velociterra today!

Sales Operations Coordinator I

Division: Arrow Emblems / HPI Emblem
Reports to: Division Manager
Salary: $20-$22 per hour DOE
Location: Kent, WA
Job Type: Full-time, non-exempt
Shift: M-F 8:30am – 5:00pm or as otherwise scheduled

Position Description

Our sales operations team drives company growth by finding new customers, retaining current ones, and delivering innovative solutions that enhance our products and service. As a Sales Operations Coordinator 1, you’ll play a key role in building relationships and promoting our brand with a focus on positivity, honesty, and professionalism.
This entry-level position is ideal for someone who thrives in a fast-paced, customer-focused environment and wants to grow in a sales support or coordination role. If you’re known for your reliability, clear communication, and ability to build rapport quickly—especially over the phone or email—we want to hear from you. If you’re organized, tech-savvy, and excited about the idea of supporting a winning sales team, this could be the perfect role for you.

Job Responsibilities

-Source new sales opportunities through inbound lead follow-up and incoming calls and emails

-Support account managers by routing qualified opportunities for follow-up and closure

-Prepare and send accurate quotes and customer communication

-Use expert product knowledge to understand customer needs and recommend tailored solutions

-Collaborate with team members to troubleshoot issues and ensure smooth hand-offs

-Respond to general inquiries, resolve problems, and offer helpful recommendations

-Communicate cross-functionally with production teams and shipping carriers to ensure timely solutions

-Enter and track orders in our systems; manage sample room inventory and coordinate sample shipments

-Upsell inbound orders and cross-sell other services where appropriate

-Track activities and notes in our CRM system to ensure smooth coordination and follow-up

Required Qualifications

-1+ year of experience in customer service, sales, or a similar role

-Demonstrated success working in a performance-driven environment

-Excellent verbal and written communication skills, empathy, creativity, and a friendly, professional demeanor

-Strong active listening skills, attention to detail, and organizational ability

-Tech-savvy and confident using computer software, CRM platforms, and online tools

-Experience using HubSpot, or similar CRM software is a strong plus

-Comfortable balancing multiple tasks, shifting priorities, and managing time effectively

-Punctual, reliable, and receptive to feedback and growth opportunities

-Willingness to learn and contribute to a team-driven culture

-Authorized to work in the U.S. (Note: we don’t sponsor visas)

Preferred Qualifications

-Experience in retail sales, automotive sales, or franchise-based customer service environments

-Background using recognition, incentive, or goal-tracking platforms

-Familiarity with Asana or similar project/sales management tools

-Previous involvement in community engagement, volunteerism, or company culture-building efforts

-Demonstrated leadership potential or experience participating in leadership development programs

-Interest in long-term growth within sales operations, account management, or customer experience roles

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer

Additional Information

Velociterra/Arrow Emblems/HPI Emblem offer great benefits including: PTO, health insurance, dental insurance, vision insurance, 401K matching, on-the-job training, and monthly company lunches. You’ll enjoy working in our safe and inclusive environment. Apply now and come join us!